In a nutshell, change management is “the people side of change.” Just as it’s essential to gather technical requirements before a technology adoption or expansion, it’s even more important to prepare human requirements—or information that will be key to helping staff adopt and use the new technology.

You can still power through even when the power users are sick. COVID—19 is bringing uncertainty and concern. One “What if…” you can put to rest is preparing all staff for your AMS expert’s time off for illness. The show can go on, and here’s how.

High powered teams don’t need proximity to flourish. Our idea of normal typically changes more slowly, but humans excel at adapting and surviving. Working remotely is no exception.