Everyone says they're ready. Six weeks later, they're not.
You walk into a kickoff call and the client's team is nodding along. Everyone says they're on board. Then, a few weeks into the project, decisions stall, staff push back and timelines slip. And your team is the one explaining the delay, for a problem you didn't cause and couldn't see coming.
Difficult implementations are rarely a technology problem. They're a people problem, and people problems stay hidden until they're expensive.
Technical discovery answers different questions.
Discovery is built to understand systems, data, integrations and requirements. It isn't designed to measure whether leadership is aligned, whether staff have time for the change, or whether past experiences have left people skeptical. And in a group meeting, the people with the biggest concerns are often the least likely to say so.
Technical discovery maps
- Systems and integrations
- Data and migration
- Processes and requirements
- Scope and timeline
The Change Readiness Assessment maps
- Leadership alignment
- Staff capacity
- Hidden resistance
- Readiness to adopt
A 20-minute assessment that fits the way you already work.
Before kickoff, client staff take a short survey.
It takes about 20 minutes and is completed privately and anonymously, so people can say what they really think about the change ahead.
You get a clear picture of where the risks are.
Results come in the Cirrus Implementation Intelligence Report, followed by a debrief with our team. You'll see where support is strong, where concerns exist, and which groups may need more communication or involvement.
You address issues before they affect delivery.
You start the project with evidence instead of assumptions, and you can raise concerns with your client early and credibly.
No overhaul of your discovery process. No new platform to learn. The assessment adds a step to what you already do.
What the assessment measures
Are we aligned?
Do people have time?
Do they believe it's worth doing?
Are past experiences affecting this change?
How will work change?
Can people succeed in the new environment?
Do they understand and feel engaged?
What should we do first?
Start every implementation on stronger footing.
More predictable timelines
Surface misalignment before it turns into slipped deadlines.
Protected margins
Twenty minutes up front can prevent weeks of unbillable troubleshooting and rework.
Evidence, not instinct
Experienced teams already sense when something's off. The assessment gives you data you can share with your client.
Stronger client relationships
Show clients you're invested in their success from day one, not just their configuration.
Common questions
Isn't this extra work for our team?
The assessment takes client staff about 20 minutes. It's designed to save time by catching problems that would otherwise surface mid-project.
Shouldn't we already learn this in discovery?
Discovery maps processes. The assessment maps people: alignment, concerns and readiness, the things clients rarely report accurately in a group setting.
Planning your own AMS implementation? See how Cirrus helps associations →
What associations say about Cirrus
“Cirrus Change helped our team adopt our new platform with the most actionable intelligence I’ve ever seen.”
John Weritz, VP of standards and technology, The Aluminum Association
"Cirrus Change helped us understand how to identify and manage resistance to our change project. It made a huge impact in our project success.”
Phu Ngo, VP of Technology, National Association of Insurance and Financial Advisors
