StarkweatherAssociation Services

YourMembership Support & Consulting:
Expert Help Wherever You Are

Associations rely on YourMembership to managemembers, events, and engagement. But when questions, challenges, or majorprojects arise, having the right expertise makes all the difference.

Support when you need answers. Expertise when you needexecution.

Starkweather Association Services provides two ways to helpyour team succeed:

Responsive Support Plans
for ongoing guidance and troubleshooting

Expert-led Project Execution
for major initiatives and system improvements

Whether you need quick answers or hands-on execution, ourteam ensures your technology works for your staff and your members.

Talkto an Expert to See Which Service Fits Your Needs

Choose the Level of Support Your Association Needs

Every association team is different. Some need reliableanswers and ongoing guidance, while others need expert execution tocomplete major initiatives.

Starkweather offers both so you can get exactly the level of support your organization needs.

Starkweather Support Plans

YM support that is there when you need it

Reliable guidance and troubleshooting for associations that want quick answers, proactive insights, and ongoing YM expertise.

Support Plan Benefits

  • 24-hour guaranteed response times so your team never waits for answers.
  • Training sessions on topics of your choosing tailored to your YM workflows.
  • A dedicated email inboxfor YourMembership questions and troubleshooting.
  • Proactive workstream auditing and monitoring to identify issues early.
  • 10% discount on Starkweather Signature Solutions for larger initiatives.

Support Plans are ideal for teams that want to resolve issues faster and empower your team to fully use YourMembership.

Learn More About Support Plans

Starkweather Signature Solutions

Expert-level, hands-on YM project execution

When your association needs to complete a major initiative inside YourMembership, Signature Solutions provide expert project leadership and execution.

Instead of struggling through complex configurations or unfinished projects, our team delivers defined outcomes that move your system forward.

Signature Solutions Include

  • Customized projects for event management, membership restructuring, website design,implementations, and more.
  • Defined deliverables that drive completion, not billable hours.
  • Work with a dedicated project planner and YourMembership expert.
  • Strategicrecommendations to improve workflows and system efficiency.

Signature Solutions are ideal for associations launching newinitiatives, implementing major changes, or fixing long-standing YM systemchallenges.

Explore Signature Solutions
Business Process Modeling

"This makes sense!"
Help your staff learn faster and ease your technology transition with process models.

Transitioning to a new system is easier with well-defined, visual models of new workflows. Your staff need to learn new processes for completing tasks they used to know by heart.

Starkweather can evaluate your team's current workflows and overlay the new ones, making the transition more straight-forward. Process modeling: helps staff catch on faster and helps make the technology adoption stick, identifies key players and their essential roles, provides security and continuity in case a key player becomes ill or decides to leave suddenly, identifies staff who may need change management help. One goal of process-improvement is eliminating manual tasks. Staff may believe their jobs are at risk and try to slow the change. Cirrus Change Readiness© will coach leaders through project risks like these. Contact us today to get started: engage@starkweather.us or call +1 608-338-5032  
Design Services

Does your site's design enhance or detract from your mission?

Drive engagement and revenue with intelligent design.

Effective design is so much more than a pretty hero image. Starkweather's design experts bring together functionality and style, marrying brand with targeted outcomes.  A design refresh can enhance site rankings based on SEO and Google Analytics findings. Our staff has experience with YourMembership redesigns, as well as WordPress and other platforms. Contact us today to get started: engage@starkweather.us or call +1 608-338-5032
Clients engaged in a discussion regarding Business Process Modeling.
Technical Discoveries

It's hard to know where to go if you don't know where you are to begin with!

Starkweather understands that AMS success starts with focusing on the end goals. Many AMS have powerful functionality, but not every interesting component will help you achieve your growth goals. Starkweather takes your success seriously. We take time to understand your growth goals, required processes and what, if any, limitations require customizations.
Contact us today to get started: engage@starkweather.us or call +1 608-338-5032  
Learning Management Systems Services
Learning Management Systems Services
Build loyalty and retention by connecting members to continuing education.

Organizations must provide opportunities for continuing education that are online, engaging, high-quality, referenceable, and revenue-building. If you need to establish an LMS (Learning management system), transition to a new one, or review your instructional design, Starkweather can help. Starkweather has an instructional designer on staff with more than twenty years of experience. Starkweather can guide you through laying out your educational business model, understanding components of effective curriculum, optimizing your system, or helping run it.
Contact us today to get started: engage@starkweather.us or call +1 608-338-5032
SEO/ Google Analytics
Can your potential members find you? Do you know where your organization ranks on an organic search?

New members and revenue depend on your ability to be found online. A search engine optimization (SEO) analysis can provide critical guidance to understanding how easy it is for potential members and sponsors to find your site, and is an essential part of any digital marketing strategy. What content is building loyalty and what content is losing it? Why do users start looking at your site and then leave? What pages are keeping your users engaged? What does this tell you about your content and your ideas of your user journey? A Google Analytics analysis will provide you with a detailed understanding of where users are moving in the right direction and where they're dropping off. Contact us today to get started: engage@starkweather.us or call +1 608-338-5032  
Are you ready to stop stressing about YourMembership Software?

Schedule with us today!
Book Now!

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